Reaching Retail Singularity

Imagine this scene from the not-so-distant future: You are making breakfast while Vivian—your cloud-connected life management hub on the kitchen counter goes through your morning briefing. A friendly voice and accompanying screen present your daily schedule, progress toward your goals, top news stories and weather, friends and family social posts, messages, and upcoming events.

It’s just getting started. “You have a meeting tomorrow and your favorite outfit is at the cleaners. Would you like to see some suggestions for some things you may like from Nordstrom?” “Sure, send them to my phone” and voila!…you can check the suggestions out on your commute, and arrange for a fitting room appointment, ready with your selections, on your trip home. Next you ask “what sounds good for dinner?” “There is some salmon in the freezer, and Kroger has fresh Brussels sprouts and heirloom tomatoes that would go well with that. Should I add some to your weekly order ‘household items list 1’ that will arrive today by 3:00 PM?” “Ok, sounds good—and two of the tomatoes please!”…